Consultation on the Preparation of ISO 9001:2015 SOP Documents

This activity focused on discussing the challenges encountered during SOP implementation in the field and identifying collaborative improvement solutions across all work units. The intensive discussion aimed to harmonize understanding and ensure consistent SOP implementation at all organizational levels.

The results of this consultation are expected to strengthen readiness for upcoming internal and external ISO 9001:2015 audits. Enhancing understanding and consistency in SOP application is key to ensuring that all processes comply with established quality standards and provide excellent service to stakeholders.